Okay, so everyone is wondering what I did, so I will tell you.
One of our suppliers, Paulson Oil Company, A.K.A. "POCO", hooked up with Heartland to provide a seminar. The seminar consisted of talking, more talking, and more talking, and... Oh, sorry... More talking... The subject? Higher sales averages.
Basically, what they told us is that we have to form a trusting relationship with our customers, we have to make sure the customer is happy, and we have to suggest these products as the customer needs them. Of course, big corporations think that the end user needs everything, right down to a premium-service lobotomy, but that's just where you have to use a little bit of ethical decision making and problem solving to suit the customer's needs.
At the end of the seminar, they fed us, and they fed us well. The seminar was held at the William Tell restaurant at the Holiday Inn in Countryside, Illinois. For dinner, they gave us a buffet of what appeared to be Dandelion salad, cooked veggies (Brocolli, Cauliflower, Carrots, and Green Beans), baked potatoes with all the fixin's, Alaskan Crab legs (I think it was Red Crab), Prime Rib, and assorted cakes for dessert (including a delicious Carrot cake!).
"Boss Dude", who took "Friend Dude" and myself with him to this convention, as we are both management staff, said that if we had never had crab legs before, we would be spoiled from these. The legs were pre-split, very meaty, and huge. The meat was very tender and sweet.
The Prime Rib was okay, but it was a tad-bit underdone for my liking. I don't want my beef to be mooing at me while I'm eating it.
So yeah. That's what I did. The seminar ran from like 2:00PM to 6:00PM, I had no lunch that day, and I ate like a King for supper. I didn't really learn anything new from the talks, but I did learn that I like crab! :D