Boycott Amazon!
Posted by tim in Pissed on October 20, 2004

Amazon.com is no longer trustworthy, IMHO. I am now very unhappy about their practices and I feel the need to contact my bank and have a new card number issued.

From me: I have not logged in for a couple months to place any orders. I remember the last time I did, I had the option to save or not save my credit card information. For obvious privacy and security concerns, I did not. Today, when I placed an order, I was astonished to find that my credit card information was stored! I would like a formal statement, explaining why it was there, and a guarantee that it will not be stored. I did not authorize for it to be stored and I feel very violated in the sense that it was against my will.

From the Amazon.com Customer Service Department: Thank you for writing to Amazon.com. You may choose to delete a credit card listed in your Amazon.com account; you can do so online by clicking on "Your Account" at the top of our web site. Doing so will prevent the card from appearing as a payment option on future orders. If you would like to use the same card again, you would need to re-enter the complete card number. For your reference, Here's how you can remove a specific credit card from the list of payment options in your account: 1. Click on "Your Account" at the top of our web site. 2. Under Payment Settings, click "Edit or delete a credit card." 3. Sign in with your e-mail address and password. 4. Click the "Delete" button next to the card you wish to delete, then click the "Confirm" button on the next page. However, please know that deleting the same credit card must be done on an order by order basis. If you prefer not to have your credit card data on file with us at all, you might find it easier to pay for your orders via personal check or money order. Please know that all of our credit card information is stored on a secure, dedicated database. When we get this information during an order, the card information is sent into this database and is only accessed to charge your account. It is stored in no other place, and access to this database is highly restricted. I hope that this information is helpful. Thank you for shopping at Amazon.com. Please let us know if this e-mail resolved your question: If yes, click here: --EDITED OUT--- If not, click here: --EDITED OUT--- Please note: this e-mail was sent from an address that cannot accept incoming e-mail. Please use the appropriate link above if you need to contact us again about this matter. Best regards, Mandeep (Singh) Kohli Amazon.com Customer Service
 
Comments

Skudd: no matter what you do, your card number will be stored (which you discovered..) they need to store it until the transation goes through, and a company would be foolish just to toss data in the trash

I agree with the armed simian, but I'd rather know when my data is being stored. Amazon offered for it to be stored, or to not be stored, so that would lead me to believe that if I said "don't store it", they wouldn't store it. Now, to find out that they did this, I am quite upset.

  • Posted by tim (Guest) on October 20, 2004 at 10:07:55PM

I hope you're not one of those scary people who calls the help desk demanding to know why something isn't working the way it's supposed to. I hate calls like that. As if.

  • Posted by Fufu (Guest) on October 21, 2004 at 11:36:13AM

No, I'm not.

  • Posted by tim (Guest) on October 21, 2004 at 01:58:18PM
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